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Field Mechanic Supervisor

Overview:


Performs complex customer support activities on gas compression and rotating equipment inside customer plants and in the field under general supervision. Acts as a subject matter expert for equipment in assigned area. Mentors and trains other technicians on technical aspects and soft skills



  • Demonstrates expert diagnostic, highly efficient troubleshooting, investigation, maintenance and repair skills on multiple OEM compression/rotating equipment and drivers

  • Coordinates, prioritizes and resolves issues encountered by service technicians in the plant & field

  • Responsible for leading a team performing Daily Maintenance (DM), Major Maintenance (MM), Overhaul & Preventive Maintenance (PM) to established standards with no assistance

  • Responsible for coordinating and communicating the coverage, call handling, response time and protocols of service technicians

  • Through team management, aims to minimize downtime and maximize the first time fix rate of equipment

  • Responsible for providing technical support to customers and sales team in a given discipline(s) including: systems installations, repairs, preventative maintenance and pro-active follow-up on an intermittent basis

  • Communicates all technical issues to customer and field service manager in a timely fashion

  • Records all findings and measurements on appropriate documentation that are electronically filed and submitted to customer

  • Demonstrates proficiency in order to perform quality, efficient work with minimal call backs

  • Model established health, safety and environmental procedures

  • Demonstrates excellent customer service skills and effectively communicates to customer and Field Service Manager

  • Read, write and speak English (work orders, manuals, drawings, etc.)

  • Proficient computer skills, including Internet Explorer, Outlook and MS Office

  • Completes and submits company required documentation including detailed reports in an accurate and timely fashion on a regular basis

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    Knowledge:


  • In Depth knowledge of gas compression/rotating/drivers operational systems

  • Knowledge of mechanical failure analysis and investigation

  • Fully understands customers facilities / equipment and performance

  • Fully understands all processes and systems used in the region and performance regardless of types, makes or models

  • Knowledge of company & customer maintenance standards checklist and ability to accurately and completely follow as well as suggest modifications as required

  • Basics of Continuous Improvement concepts

  • Knowledge of or training in relevant HSE procedures and regulations


Minimum Education and Certification:



  • High school diploma or equivalent required, college degree preferred

  • Valid driver's license and a good driving record

  • Gas or diesel engine and compressor basics training certification (Ariel, DR, GE Cameron, Cook Compression Basics 101, etc.) required

  • Relevant trade certification preferred

    Minimum Experience:


  • 8+ years of demonstrated high speed, low speed gas compression and/or rotating (pumps, turbines, screw compressors, etc.) equipment experience

  • Demonstrated history of successful and safe service experience


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Physical:



  • Must be able to stand in an upright position for 8 hours.

  • Must be able to routinely lift and carry a minimum of 50 pounds.

  • Must be able to stoop, reach, squat, and bend at waist.

  • Must¬  be able to work around


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MATERIAL HAZARDS:



  • Regularly exposed to moving mechanical parts

  • Occasionally exposed to fumes or airborne particles and vibration

  • The noise level in the work environment can often be loud.




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